Effective October 1, 2026
Alpha Realty Team is the public-facing name of ALPHA REALTY TEAM LLC, operating with RE/MAX Gateway. This policy describes how we handle information provided through our website, inquiry forms and communications.
Information we collect
We collect information you provide, such as your name, email address, phone number, real estate preferences, messages, appointment details and communication choices. Our website and service providers may also process technical information such as browser information, IP addresses and website interactions. Where calls are recorded or transcribed, appropriate notice and consent will be provided before recording as required.
How we use information
We use information to respond to requests, provide requested resources, assist with real estate inquiries, schedule appointments, maintain customer records and improve our services. Marketing texts are sent only when you separately agree to receive them. Requesting a resource does not, by itself, constitute consent to marketing texts or AI-generated calls.
Service providers and sharing
We may share information needed to deliver our services with our brokerage and providers supporting website hosting, customer records, scheduling and communications. We may disclose information when required by law or to protect legal rights. We do not sell or share mobile phone information with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not shared for third-party marketing. Providers handling messaging on our behalf may process this information only to perform that service. Lender or other vendor introductions involving your information require your permission.
Cookies and third-party sites
Website features may use cookies or similar technologies. You can manage cookies through your browser settings; some features may be affected. Links to third-party sites are subject to those sites’ policies. This policy does not authorize the installation of additional advertising trackers.
Your choices
SMS consent is optional and is not a condition of purchase. Transactional and marketing SMS choices are separate. Reply STOP to stop texts, or HELP for assistance. You can also contact us to change communication preferences or request access, correction or deletion of your information, subject to applicable recordkeeping obligations. Email marketing messages include an unsubscribe option.
Retention and security
We retain information as needed to provide services, document communication choices and meet applicable obligations. We use reasonable safeguards, but no transmission or storage system can be guaranteed completely secure. Please do not send Social Security numbers, bank credentials or sensitive financing documents through general inquiry forms or text messages.
Contact and changes
Contact Alpha Realty Team at 571-707-3536 or mahdisalafar@gmail.com. Office: 4100 Lafayette Center Dr, Suite 302, Chantilly, VA 20151. We may update this policy and will display the effective date when published.